Privacy Policy

Stefs Cleaning Services repects your privacy and is committed to protecting your personal data. This policy describes how we will use your personal data when you buy our products and services, or use the webiste.

We have created this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe. You have a legal right to access the personal data that we hold about you and to control how we use it which is also detailed below.

Who we are and how to get in touch

Stefs Cleaning Services Limited

Company No. 10173286

Registered Office: 32 Parklands, Maresfield, East Sussex, TN22 2HU

Email: info@stefscleaning.com

Personal data we collect about you

We may collect:
Personal data you have given to us. You may give us information about yourself by filling in the contact us form on this website or by communicating with us by phone, e-mail, chat or otherwise.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

What we use your personal data for

We will use your data for the follwing reasons:

to provide you with the information, products and/or services you've requested
to notify you about changes to our services or terms
to manage and administer our business
to review and improve our services

Personal data you are legally obliged to provide

You are not under a legal obligation to provide us with any of your personal data but please note that if you choose not to provide us with your personal data we may be unable to provide our products or services to you.

When we will share your personal data with others

We may also share your information with selected third parties including suppliers and sub-contractors we work with in order to provide you with the products and services you have requested from us.

How we keep your personal data safe

We take every care to ensure that your personal data is kept secure. The security measures we take include:
 
ensuring your personal data is stored securely on our servers
ensuring that our staff receive data security awareness training
keeping paper records to a minimum and ensuring that those do need to be retained are stored securely
maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems

How long do we keep your data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of meeting any accounting, reporting, or legal requirements.

Your Legal Rights

You have a legal right to know what personal data we hold about you. You can exercise this right by sending us a request at any time. 

You also have rights to:
prevent your personal data being used for marketing purposes
have inaccurate personal data corrected, blocked or erased
object to decisions being made about you by automated means or to your personal data being used for profiling purposes
object to our using your personal data in ways that are likely to cause you damage or distress
restrict our use of your personal data
require that we delete your personal data*
require that we provide you, or anyone that you nominate, with a copy of any personal data you have given us in a structured electronic form.

* We may not be able to provide you with our products and/or services if we cannot store the required personal information.

Automated decision making and profiling

Stef's Cleaning Services do not use automated decision making or profiling.

You are entitled to ask that we do not make automated decisions about you or use your personal data for profiling purposes.

Cookie Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies

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We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.